Frequently Asked Questions
Everything you need to know about your Shop RKS Merch experience.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 5-7 business days. International orders may take 10-21 business days depending on your location and customs processing.
What is your return policy for apparel?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and include all original tags. Please note that limited edition drops may have specific return restrictions.
How do I know which size to order?
Every product page features a detailed size guide. We recommend measuring a favorite garment you already own and comparing it to our charts to ensure the perfect fit.
Are your products ethically manufactured?
Yes, Shop RKS Merch is committed to sustainable fashion. We partner with suppliers who prioritize fair labor practices and utilize high-quality, eco-friendly materials whenever possible.
Can I track my package after it ships?
Absolutely. Once your order is processed, you will receive an email notification containing a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.